Code Enforcement

COVID-19 Notice

On November 16, Governor Newsom announced immediate actions by the State to slow the spread of COVID-19. These actions included moving Orange County back into Tier 1 (Purple/Widespread) of the Blueprint for a Safer Economy and implementing a limited stay at home order for counties in Tier 1.

Due to the actions taken by Governor Newsom, the City of Aliso Viejo is closing City Hall to the public beginning Monday, November 23. City staff will continue to remain available via email and telephone during regular business hours.

We understand that this may be an inconvenience to our residents, and we thank you for your understanding during this time. The health and safety of our residents is our first priority, and the City will continue to communicate the latest information and details as they emerge. 

Click here for the latest status of local facilities and services.

Department Overview

The Code Enforcement Division enforces the City’s Municipal Code as it applies to:

  • Building Codes
  • Housing
  • Property Maintenance
  • Property Nuisances
  • Zoning
  • Other Areas of Concern Within Residential and Commercial Districts

Community Impact

Code Enforcement Division works closely with City and County Departments in order to resolve issues that adversely affect the quality of life of the citizens and business owners of Aliso Viejo. The City focuses on public education as the way to gain voluntary compliance with the Aliso Viejo’s Municipal Code and steers abatement actions through coordinated and cooperative measures with the community. 

Common Cases

Examples of common cases handled by the Code Enforcement Division:

  • Overgrown weeds, vegetation, junk and other debris visible from a public street
  • Buildings in disrepair
  • Structures used in violation of the Building or Zoning Code
  • Work conducted without City permits
  • Illegal structures
  • Prohibited types of home based businesses
  • Garage Sale, Open House and other signs placed on public property
  • Prohibited discharge into storm drain systems

Complaint Process

Once the City receives a complaint, the Code Enforcement Division investigates the matter and if necessary, contacts the responsible party to resolve any violations found. If the violation is not corrected within a reasonable given time period, the Code Enforcement Division will issue an Administrative Citation. Administrative Citation fines start at $100 and incrementally escalate ($200, $500, etc.) each time the responsible party fails to correct the violation. If this proves unproductive, formal civil or criminal enforcement proceedings may follow. The Municipal Code is available online.

How to File a Complaint or Communicate a Concern

Anyone may file a complaint or report a concern to the City. Completed complaint forms (PDF) can be submitted at:
12 Journey
Suite 100
Aliso Viejo, CA 92656
Phone: 949-425-2539
Email Code Enforcement

The reporting party may choose to remain anonymous. The names of all reporting parties are maintained in confidence by the City and will not be released except pursuant to discovery during litigation of a Public Records Act request. Disclosure through a Public Records Act request shall be reviewed by the City Attorney prior to release.