The City of Aliso Viejo has been closely monitoring the evolving COVID-19 pandemic and is actively communicating with state and county health officials to identify and implement appropriate mitigation measures. Under Executive Order N-33-20 issued by Governor Newsom on March 19, 2020, City facilities are closed to the public until further notice. City staff is working remotely and will continue to provide essential services related to the health, safety and welfare of the community. This information is subject to change and we will work to provide timely updates as they become available.
The Code Enforcement Division enforces the City’s Municipal Code as it applies to:
- Building Codes
- Property Maintenance
- Property Nuisances
- Other Areas of Concern Within Residential and Commercial Districts
Code Enforcement Division works closely with City and County Departments in order to resolve issues that adversely affect the quality of life of the citizens and business owners of Aliso Viejo. The City focuses on public education as the way to gain voluntary compliance with the Aliso Viejo’s Municipal Code and steers abatement actions through coordinated and cooperative measures with the community.
Examples of common cases handled by the Code Enforcement Division:
- Overgrown weeds, vegetation, junk and other debris visible from a public street
- Buildings in disrepair
- Structures used in violation of the Building or Zoning Code
- Work conducted without City permits
- Illegal structures
- Prohibited types of home based businesses
- Garage Sale, Open House and other signs placed on public property
- Prohibited discharge into storm drain systems
Once the City receives a complaint, the Code Enforcement Division investigates the matter and if necessary, contacts the responsible party to resolve any violations found. If the violation is not corrected within a reasonable given time period, the Code Enforcement Division will issue an Administrative Citation. Administrative Citation fines start at $100 and incrementally escalate ($200, $500, etc.) each time the responsible party fails to correct the violation. If this proves unproductive, formal civil or criminal enforcement proceedings may follow. The Municipal Code is available online.
How to File a Complaint or Communicate a Concern
The reporting party may choose to remain anonymous. The names of all reporting parties are maintained in confidence by the City and will not be released except pursuant to discovery during litigation of a Public Records Act request. Disclosure through a Public Records Act request shall be reviewed by the City Attorney prior to release.