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Information Technology
COVID-19 Notice
On November 16, Governor Newsom announced immediate actions by the State to slow the spread of COVID-19. These actions included moving Orange County back into Tier 1 (Purple/Widespread) of the Blueprint for a Safer Economy and implementing a limited stay at home order for counties in Tier 1.
Due to the actions taken by Governor Newsom, the City of Aliso Viejo is closing City Hall to the public beginning Monday, November 23. City staff will continue to remain available via email and telephone during regular business hours.
We understand that this may be an inconvenience to our residents, and we thank you for your understanding during this time. The health and safety of our residents is our first priority, and the City will continue to communicate the latest information and details as they emerge.
Click here for the latest status of local facilities and services.
Department Overview
The Information Technology Services department’s primary task is to guide the City by researching, testing and implementing new technologies in ways that enhance the community.
New Technology
Advancements in technologies such as cloud computing, Software as a Service (Saas), AI, GIS, networking and wireless communication have created tremendous opportunities to enhance public services in the City of Aliso Viejo. IT is poised and is taking advantage of these exciting technologies on behalf of the City.
E-Government Initiatives
Implementation of various E-Government initiatives is our commitment to the residents, elected officials, City departments, and IT is working to make this vision a reality. The City is leveraging the Internet to provide more and more access to information and services in order to serve more people with better, more up-to-date information, while also reducing staff time and paper work.
Services
The IT department is a service provider, standard-setter, and IT innovator. But its role has evolved well beyond “keeping the lights on.” In addition to focusing on work in the data center, IT is at the center of shaping IT strategy and policy, especially as it relates to the emerging and innovative technologies that stand to make government even more effective and user-friendly.
Mission Statement
The Department of Information Technology provides for the sustained, efficient and effective delivery of IT services, infrastructure and telecommunications to enhance service delivery to Aliso Viejo’s residents, businesses, employees and visitors.
What We Seek to Be
We strive to be a model information and technology organization recognized for proactive leadership, innovation, and customer service.
What We Do
We are committed to excellence, and ensuring the business of government is efficient by providing an information technology infrastructure and systems that are reliable, long-term, financially viable and secure. We continuously strive to improve the dissemination of public service information through the expanded use of communications, computing technology, and effective telecommunications oversight.
SB 272, Hertzberg. The California Public Records Act: Local Agencies: Inventory
Senate Bill 272 requires each local agency, in implementing the California Public Records Act, to create a catalog of enterprise systems, to make the catalog publicly available upon request in the office of the person or officer designated by the agency’s legislative body, and to post the catalog on the local agency’s Internet website. View the City of Aliso Viejo enterprise systems list (PDF) pursuant to California Government Code section 6270.5.